[personal profile] tammylc
(original post here)

Here's the form of the url that it objects to going to:
http://sectorstrategies.org/system/files/NYSCareerPathwaysRFP.doc

If you back out the url to http://sectorstrategies.org/system it gives you a "page not found" error, but from within the site.

If you append "files" to the url (i.e. http://sectorstrategies.org/system/files/) it gives the same error (which includes popping up a download box in the background, then the "Internet Explorer was not able to open this website" popup). Even though you've not actually told it to download a specific file.

Check File System settings.

Date: 2009-11-30 11:58 pm (UTC)
From: [identity profile] neoliminal.livejournal.com
File system
File system path:
[file]
A file system path where the files will be stored. This directory has to exist and be writable by Drupal. If the download method is set to public this directory has to be relative to the Drupal installation directory, and be accessible over the web. When download method is set to private this directory should not be accessible over the web. Changing this location after the site has been in use will cause problems so only change this setting on an existing site if you know what you are doing.

Temporary directory:
[/temp]
Location where uploaded files will be kept during previews. Relative paths will be resolved relative to the Drupal installation directory.
Download method:
• Public - files are available using HTTP directly.
o Private - files are transferred by Drupal.
If you want any sort of access control on the downloading of files, this needs to be set to private. You can change this at any time, however all download URLs will change and there may be unexpected problems so it is not recommended.

My guess is that you have it set to "Private"... if you want it your way, you'd need Public.
Edited Date: 2009-12-01 12:00 am (UTC)

Re: Check File System settings.

Date: 2009-12-01 12:28 am (UTC)
From: [identity profile] tammylc.livejournal.com
Well, that certainly makes some sense relative to the symptoms I'm seeing. But so weird that it works in Firefox and some versions of IE! I'll work with the sysadmin to check those settings tomorrow.

Thanks.

Re: Check File System settings.

Date: 2009-12-01 05:56 pm (UTC)
From: [identity profile] tammylc.livejournal.com
You were exactly right. Thank you, Drupal Guru, you rock. I had to hand fix a bunch of urls on the site, but not too many, and so far haven't noticed anything else going wrong because of making the change.

Re: Check File System settings.

Date: 2009-12-01 07:55 pm (UTC)
From: [identity profile] kevinnickerson.livejournal.com
Maybe the working versions were just bringing up a cached version from a previous transfer via Drupal.

Re: Check File System settings.

Date: 2009-12-01 08:03 pm (UTC)
From: [identity profile] tammylc.livejournal.com
No, because the folks who were checking it out yesterday would never have been to the site before. This setting would have been from the beginning of the site, this is just the first time anyone had tried to go to a file directly instead of through the site.

And it always worked in Firefox, so who the heck knows. But it's working all around now, so far as I can tell.

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